Data deletion instructions
Last updated: 28 October 2026
If you filled in a lead form
If you submitted a Facebook or Instagram ad form for a business that uses Doyspot, your information is stored in that business's Doyspot dashboard. To have it deleted:
Send an email to monocollectifofficial@gmail.com with the subject "Data deletion request", including:
- The phone number or email address you used on the form
- If you know it, the name of the business whose form you filled in
Your request is processed within 30 days at the latest: your record and any notes attached to it are permanently deleted from our database and we confirm by email. The business concerned is also notified that the record was deleted.
If you are a Doyspot user
- Remove the Facebook connection: disconnect it from the Meta connections screen in the dashboard. You can also revoke the permissions in Facebook under Settings → Security and login → Business integrations by removing Doyspot.
- Delete your account and business data: email the address above from your account's email address. Your account and all data belonging to your business are deleted within 30 days.
Information sent to Meta
Sales stage reports were sent to the business's own Meta pixel and are subject to Meta's own policies. They are managed on Meta's side through the business's Events Manager settings.